Does Your Car Insurance Deductible Apply to Towing Costs?: What Drivers Should Know
Quick takeaway: Find out when your car insurance deductible applies to towing costs, when it doesn't, and how to avoid paying more than you should.
Originally published on Tow With The Flow.
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Quick Answer: Your deductible usually does NOT apply to towing if you have a standalone roadside assistance add-on. It CAN apply if the tow is part of a comprehensive or collision claim, for example after an accident or a tree falls on your car. The key is which coverage type is paying the bill. Check your policy before you assume you owe nothing.
What To Do
- Identify why you need the tow. Accident damage, a fire, a flood, or a falling object? That tow will likely be bundled into your comprehensive or collision claim, and your deductible applies. Mechanical breakdown, dead battery, flat tire, or lockout? That is almost always handled under roadside assistance, where no deductible applies.
- Call your insurer before you call a random tow truck. Ask directly: "Will this tow be filed under roadside assistance or under my comp/collision claim?" That one question tells you whether you will owe your $500 or $1,000 deductible before the insurance pays anything.
- Use the roadside assistance number, not the claims line. If you call the claims department first, they may open a claim automatically. Once a claim is open, the tow can get attached to it, and now your deductible is in play. Use the roadside assistance hotline to keep the tow separate. See when your insurance deductible applies to towing costs for a deeper breakdown of the rules by claim type.
- Read the dollar cap on your roadside benefit. Most roadside assistance add-ons cover towing up to a set dollar amount, typically $50 to $150 per event. If the tow costs more than that cap, you pay the difference out of pocket, but still no deductible. For example, if your benefit covers $75 and the tow costs $120, you owe $45, not your full deductible.
- Document everything before the truck arrives. Take photos of the car's position, any damage, and the surrounding area. If this later becomes a comp or collision claim, that documentation protects you from disputes about how the damage occurred.
- Confirm the destination before the tow. If you send the car to an out-of-network shop and later want to move it again, that second tow is a separate service call, possibly a second deductible situation if it ties to a claim.
!tow truck loading car Photo: Pexels
What It Might Cost
If your tow is covered under roadside assistance with no deductible, your out-of-pocket is zero up to your benefit limit. If you go over the cap, expect to pay $1 to $6 per mile for the overage.
If the tow ties to a collision or comprehensive claim, you pay your full deductible before insurance covers the repair costs including the tow. A $500 deductible on a $2,000 repair means you pay $500 total, not $500 plus the tow separately. The tow rolls into the total claim.
If you have no roadside coverage and no active claim, you are paying the full tow cost yourself. A standard flatbed tow runs $75 to $125 for a hookup fee plus $3 to $7 per mile depending on your location. After an accident, costs can be higher, especially if police are involved. Check towing cost at an accident scene when a police report is required for what to expect in that specific situation.
For drivers who use Progressive, their reimbursement process works differently from a direct roadside benefit. The Progressive insurance towing reimbursement amount article explains exactly what you get back and how to file.
!roadside assistance highway Photo: Pexels
Stay Safe
- Pull off the road completely before you make any calls. Your priority is distance from traffic, not getting to your phone fast.
- If your car is blocking a lane after an accident, stay outside the vehicle behind a guardrail if one is available. Do not stand between your car and oncoming traffic.
- Never let a tow truck driver pressure you into signing anything or choosing a specific shop. You have the right to direct the tow to any licensed facility.
- If you are unsure whether to drive or tow, err toward towing. Driving a damaged car can turn a minor claim into a major one and gives your insurer a reason to dispute coverage.
- Keep your insurance card, roadside assistance number, and policy number saved in your phone, not just in the glove box. You may not be able to access the car after an accident.
Need roadside help? Visit Tow With The Flow for real answers when your car breaks down.
Need the full guide? Read the original article on Tow With The Flow.
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